Cancellation & Refunds Policy For Web Products/ software products
All amounts owed by the client to Foujana Online Web Design for Services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email.
We have 14 days cooling of period from date of receipt of services/product where we give you full refund of service/product ordered by you. Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling off period of 14 days from the date of receipt of product/services. For security and training purposes, all calls inbound and outbound through Foujana Online Web Design corporate offices are digitally recorded and the recordings form a part of the verbal contract between Foujana Online Web Design and the client.
Any cancellations done after the cooling off period by the client, for any reason whatsoever, will lead to a full payment of the agreed price and immediate termination of the contract, until otherwise mutually agreed between Foujana Online Web Design and the client.